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Frequently Asked Questions

Answers about classes, software, payments and support.

classes

Are the classes live or pre-recorded?

All Nexify Academy programs are taught live by industry mentors. Sessions are also recorded and available in your dashboard.

Do I get a certificate?

Yes. On successful completion of a program you receive a verified Nexify Academy certificate that can be verified online.

payment

What payment methods do you accept?

When live payments are enabled we accept all major cards securely through Stripe. You can also submit an inquiry for invoicing.

Can I get a refund?

Courses follow our enrollment policy. Digital software may be non-refundable after the license is delivered, except where required by law. See our Refund Policy.

software

How is software delivered after purchase?

Most software is delivered instantly via license key and download instructions sent to your email and available in your dashboard.

Do you offer student discounts?

Yes — we offer dedicated student bundles and discount codes for learners.

Can businesses purchase team licenses?

Absolutely. We offer team and enterprise bundles. Submit an inquiry for custom enterprise pricing.

support

How do I access support?

You can reach our support team via the Help Center, contact form, or your dashboard support requests.